We are completely focused on helping you scale your support operations flexibly, affordably, and successfully.
When you’re launching a startup, especially if you’re in the exciting tech or online space, one of the last things on your mind …
Under the new brand, Zahoree now becomes the CX holistic experience San Jose, CA, July 14th, 2023. Infolink-exp, the global technology support …
NEW YORK, August 16, 2022 Today, Inc. revealed that Infolink-exp is No. 3199 on its annual Inc. 5000 list, the most prestigious ranking …
NEW YORK, August 17, 2021 Inc. magazine just revealed that Infolink-exp Technology Solutions is No. 2311 on its annual Inc. 5000 list, the …
For the second year in a row, Infolink-exp appears on the Inc. 5000
For the technology industry it was that time of year again! CES 2021 was here, but this time around the well-known conference organized …
When you’re launching a startup, especially if you’re in the exciting tech or online space, one of the last things on your mind …
DESIGNED FOR: CONSUMER IOT AND SMART TECH COMPANIES REGISTER HERE! May 28th, 10:00 AM PT Join Us! If you are in charge of …
What Las Vegas hotel would you rather stay at? The Venetian or the Rio? Most people would say the Venetian. But business book …
Smart tech best practices: why marketing and support need to be joined at the hip
Does your support operation have a scaling challenge? Are response times getting slow? Are customers complaining that their requests aren’t being answered adequately? …
The Internet-of-Things revolution is on! Every day new consumer IoT products make it to the marketplace, to make our homes smart, automate some …
Customer support provides a surprising benefit that can help product management, marketing, customer success, and your company’s overall growth. What is that benefit? …
Intuitively we know that effectively onboarding a new customer is an important part of the overall experience. As consumers, we have come to …
For IoT companies to grow, they need to focus on more than just increasing their sales and marketing activity. To really grow – …
Growing Your IoT Startup Through Retention, Revenue Expansion, Referrals and Partnerships
Today more than at any other time in modern history, service is actually really really important. It used to be that companies would …
These are exciting times. Technology is rapidly changing the way we do almost everything, even the simplest tasks of our daily lives. Erik …
With the advent of the Smart Home, there’s a new set of security threats we have to contend with, and they’re all digital. …
Whether you’ve noticed it or not, the Internet of Things (IoT) is spreading and influencing your lifestyle. Look no further than your car …
The Internet of Things (IoT) has grown quickly and spread widely throughout the consumer market in the last few years. Both manufacturers and …
You just had a great write-up on Mashable or Techcrunch. You’re company is growing like gangbusters. The products are flying off the shelves. …
How Long Should It Take for your Outsourced Support Team to Ramp Up?
As we illustrated in our blog post The Guide to Growing Your IoT Business Through the Customer Journey Support Model, supporting the customer …
