Unlock a unique CX solution built around the ability to run your customer support operation remotely, virtually, and designed to scale as your company and customer base grow
Zahoree, formerly Infolink-exp, is a global organization with 20+ years of experience in the technology and product support industry, we partner with the most innovative IoT/Smart-Tech, FinTech, Health-Tech and e-Retail brands.
RAISE
YOUR CSAT
SCORES
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ZAHOREE IS THE HOLISTIC CX EXPERIENCE AND FULLY-MANAGED SOLUTION THAT OFFLOADS YOU OF DAY-TO-DAY SUPPORT WORKLOAD
CX TRANSFORMATION
Delivering Transformational Experiences to your customers begins with transforming your own customer support operations, which is where it starts with Zahoree.
ZAHOREE’S support and cx capabilities
L1/L2 Customer Support
L1/L2 Customer Service
Pre-sales support
Cross-selling/up-selling
ai-human augmentation
ai annotation / classification
Demo Rooms
iot / smart tech lab
Chatbot
Our CX Teams will not only surpass your CSAT Score expectations but transform customer support in a transformational customer experience.
CX TRANSFORMATION PILLARS
SMART SCALABILITY
Addressing the challenges
of growth
TRANSFORMATIONAL CX
A science-based approach to co-create experiences with your customers
REVENUE ENGINE
Converting support into a net positive revenue center
CX OPTIMIZATION
Advanced CX and Customer Journey Analytics
CXaaS For Your Business
Zahoree Virtual Teams revolutionizes the sourcing, training, management, and optimization of dedicated and shared customer-facing and back-end support teams.
- Support solution quoting and optimization
- Phone and chat assistance by our CX Strategist
- Optimized CX expert selection and recruitment
- CX training and gamification of career path
- Operational performance dashboard
- CX analytics dashboard
Global CX Talent
Our CX Experts are trained to support the best technology products and new economy brands.
We focus on recruiting and selecting customer support and CX experts, as well as support teams in other specific human-augmented activities, such as ML annotation and human intelligence tasks that drive or augment AI-driven solutions.
