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Customer Experience Simplified

Unlock a unique CX solution built around the ability to run your customer support operation remotely, virtually, and designed to scale as your company and customer base grow

Zahoree, formerly Infolink-exp, is a global organization with 20+ years of experience in the technology and product support industry, we partner with the most innovative IoT/Smart-Tech, FinTech, Health-Tech and e-Retail brands.
RAISE YOUR CSAT SCORES
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ZAHOREE IS THE HOLISTIC CX EXPERIENCE AND FULLY-MANAGED SOLUTION THAT OFFLOADS YOU OF DAY-TO-DAY SUPPORT WORKLOAD

CX TRANSFORMATION

Delivering Transformational Experiences to your customers begins with transforming your own customer support operations, which is where it starts with Zahoree.

ZAHOREE IS THE HOLISTIC CX EXPERIENCE AND FULLY-MANAGED SOLUTION THAT OFFLOADS YOU OF DAY-TO-DAY SUPPORT WORKLOAD

ZAHOREE’S support and cx capabilities

L1/L2 Customer Support
L1/L2 Customer Service
Pre-sales support
Cross-selling/up-selling
ai-human augmentation
ai annotation / classification
Demo Rooms
iot / smart tech lab
Chatbot

Our CX Teams will not only surpass your CSAT Score expectations but transform customer support in a transformational customer experience.

CX TRANSFORMATION PILLARS

SMART SCALABILITY

Addressing the challenges of growth

TRANSFORMATIONAL CX

A science-based approach to co-create experiences with your customers

REVENUE ENGINE

Converting support into a net positive revenue center

CX OPTIMIZATION

Advanced CX and Customer Journey Analytics
CXaaS For Your Business

CXaaS For Your Business

Zahoree Virtual Teams revolutionizes the sourcing, training, management, and optimization of dedicated and shared customer-facing and back-end support teams.

  • Support solution quoting and optimization
  • Phone and chat assistance by our CX Strategist
  • Optimized CX expert selection and recruitment
  • CX training and gamification of career path
  • Operational performance dashboard
  • CX analytics dashboard
Global CX Talent

Global CX Talent

Our CX Experts are trained to support the best technology products and new economy brands.

We focus on recruiting and selecting customer support and CX experts, as well as support teams in other specific human-augmented activities, such as ML annotation and human intelligence tasks that drive or augment AI-driven solutions.

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