Explore our hybrid – Managed Services + AI – customer support outsourcing solution that transforms customers into admirers of your service and brand.
Zahoree, formerly Infolink-exp, is a global organization with 20+ years of experience in the technology and support industry. We partner with the most innovative IoT/Smart-Tech, FinTech, Health-Tech and e-Retail brands.
Zahoree combines human empathy, data science, and artificial intelligence to help you transform your customer support
ASK ZWINGMAN!
AI ZWingman leverages generative AI technology to automate training, provide expert assistance to agents, and deliver insightful analytics on your support operation, ensuring your team is always equipped to deliver transformational customer experiences.
- AI Assistance for Agents
- AI Technology to Automate Training
- AI Assisted Support for TCX Coaching
- AI Integration with your Operational Dashboards
WE HAVE THE TECHNOLOGY AND THE TEAM
L1/L2 Customer Support
CX Insights
Technical support
Cross-selling/up-selling
ai-human augmentation
ai annotation / classification
Demo Rooms
QA Automation
AI ZWingman™
Our customer support experts will not only surpass your CSAT Score expectations but transform support into transformational customer experiences. Learn more about Zahoree Support in YahooFinance!
The Communication with our Zahoree team is always clear, precise and to the point. The help is adequate and the metrics are always improving!!
Adriana Cubero,
Country Manager - EarnupZahoree greatly values the IoT space, and they have the experience to support it. Highly recommended.
Andrew Vayo,
Head of Customer Relations - LighthouseZahoree's management and support team have been so understanding and flexible in our ever changing environment. This positivity is infectious and can be seen in our customer satisfaction.
Kyle Richard,
Manager of Customer Support - NautoInfinitus is truly fortunate to have a team like Zahoree that consistently goes above and beyond, contributing significantly to navigating challenging situations and completing tasks successfully. Your collective efforts shape our team, and it's essential to recognize the profound impact you've had.
Dianne Abbas,
Supervisor for Learning and Development - InfinitusTrusted Healthcare AI partner, Zahoree's management team and staff are responsive partners who can always be trusted to work quickly and closely with us as our needs evolve.
JB,
Business Operations Leader - InfinitusWe’ve been using Zahoree for several years now. We initially began as a small team back when we were a start up and have since scaled to a large support team across two Zahoree call centers. They are the perfect fit whether you are a startup company or a high call volume support center.
Richard Luna,
Director for Customer Success - AugustENHANCE YOUR CUSTOMER SUPPORT OPERATIONS
SMART SCALABILITY
Addressing the challenges
of growth
TRANSFORMATIONAL CX
A science-based approach to co-create experiences with your customers
REVENUE ENGINE
Converting support into a net positive revenue center
CX OPTIMIZATION AND AI AUTOMATION
Advanced CX Analytics and AI Capabilities
At Zahoree, we understand the dynamics of fast-growing and mid-market companies.
Zahoree’s cutting-edge customer support solutions revolutionize the sourcing, training, management, optimization, and automation of support teams. It integrates managed services with proprietary AI to deliver high-quality customer experiences.
- Premium BPO with Human+AI Platform
- Trusted Outsourcing Partner
- Agile Team’s Deployment and Onboarding
- Focus on Impact and Intelligence, not ‘Seats & Minutes’
- ROI Improvement with AI QA Automation
- Intelligent Dashboards with CX Actionable Insights
- ZWingman™ AI Assistance
Global CX Talent
Our CX experts are trained to support the best technology products and new economy brands, ensuring customer satisfaction across the entire customer journey.
We focus on recruiting and selecting customer support and CX experts, as well as support teams in other specific human-augmented activities, such as ML annotation and human intelligence tasks that drive or augment AI-driven solutions.
What Our Clients Say
