Our CX Solution provides a flexible, efficient, and affordable way to put together and operate a CX team, so you gain peace of mind and stay focused on the business of growth.
CX TRANSFORMATION with Zahoree Virtual Teams
Zahoree not only helps you manage your support operations but also provides you with the necessary tools to transform and optimize your support operations, at the rate you need while growing.
HOW IT WORKS
BUILD & MANAGE
a CX Transformation tool
The transformation implies moving to a scalable design of your support team, one that uses the right talent, tools, and processes. Zahoree Virtual Teams platform is a managed solution, which includes our toolset, a CX strategist, and the delivery of support services to your customers.
The platform provides visibility into your operational KPIs and team’s performance, so that you know where the optimization opportunities are.
The Zahoree Scoring Model
The Zahoree Scoring Model, driven by artificial intelligence and machine learning, offers unique visibility into the positive and negative impacts to your customers’ journey. All insights aggregated in one place effectively eliminates the hassle of collecting fragmented data accross all your CX point systems.
is a top priority for 48% of professionals in the customer service industry.
We deliver the Best Customer Experience
In this digital age, CX has surpassed both, price, and product as a key brand differentiator. For companies in the new economy CX is becoming a top priority because end consumers have more liquid expectations than ever.
Don’t Worry. We Have You Covered.
Our TCX teams have helped clients deliver 95%+ CSAT, 90%+ FCR, 20-point NPS increases, and 8+ CPH, while delivering white-glove service. Zahoree® Virtual Teams, our AI-driven CX management platform revolutionizes the way support teams are sourced, built, trained and managed, as it taps into global tech talent and delivers Transformational CX.
CX TRANSFORMATION PILLARS
Many brands cannot quickly, flexibly & affordably scale their customer service operations at the rate they are growing. We provide a managed crowdsourced platform for building & managing virtual Customer Support teams that provide pivotal benefits to help you elevate your CX strategy.