ZAHOREE VIRTUAL TEAMS PLANS

Zahoree Virtual Teams Platform helps you discover valuable insights into your CX teams performance, operational goals, and customer journey so that you meet yours customers’ liquid expectations.

Team Creation

New Team Assessment and sizing
New Team Creation

CX Opportunity Creation

Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching

Team Training (CX Academy)

Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content

Data Integration

Support Platforms

Ops Management

KPI Selection
General Dashboard View
Team Stats View
QA Evaluations

CX Insight Discovery

Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence

AI SmartCoach™

For Training
For CX Expert Assistance
For CX Insights

Basic CX

Team Creation

New Team Assessment and sizing
New Team Creation

CX Opportunity Creation

Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching

Team Training (CX Academy)

Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content

Data Integration

Support Platforms
Basic

Ops Management

KPI Selection
General Dashboard View
Team Stats View
QA Evaluations

CX Insight Discovery

Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence

AI SmartCoach™

For Training
For CX Expert Assistance
For CX Insights

OPS Suite

Team Creation

New Team Assessment and sizing
New Team Creation

CX Opportunity Creation

Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching

Team Training (CX Academy)

Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content
Add-on

Data Integration

Support Platforms
Basic or Automated Add-on

Ops Management

KPI Selection
General Dashboard View
Team Stats View
QA Evaluations

CX Insight Discovery

Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence

AI SmartCoach™

For Training
For CX Expert Assistance
For CX Insights

CX Insights Suite

Team Creation

New Team Assessment and sizing
New Team Creation

CX Opportunity Creation

Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching

Team Training (CX Academy)

Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content
Add-on

Data Integration

Support Platforms
Basic or Automated Add-on

Ops Management

KPI Selection
General Dashboard View
Team Stats View
QA Evaluations

CX Insight Discovery

Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence

AI SmartCoach™

For Training
For CX Expert Assistance
For CX Insights

AI AUTOMATION

Team Creation

New Team Assessment and sizing
New Team Creation

CX Opportunity Creation

Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching

Team Training (CX Academy)

Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content
Add-on

Data Integration

Support Platforms
Basic or Automated Add-on

Ops Management

KPI Selection
General Dashboard View
Team Stats View
QA Evaluations

CX Insight Discovery

Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence

AI SmartCoach™

For Training
For CX Expert Assistance
For CX Insights

START DESIGNING YOUR SUPPORT TEAM NOW WITH ZAHOREE VIRTUAL TEAMS

Our fully-managed CX solutions are enabled by Zahoree Virtual Teams, our proprietary platform, which provides an automated, efficient, and affordable way to put together and operate your support teams, so you gain peace of mind and stay focused on growth.

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