Our fully-managed CX solutions are enabled by Zahoree Virtual Teams, our proprietary platform, which provides an automated, efficient, and affordable way to put together and operate your support teams, so you gain peace of mind and stay focused on growth.
ZAHOREE's MANAGED CX SERVICES
In this digital age, companies need to deliver experiences at the level of the best-known brands in the world. Zahoree helps you discover valuable insights into your CX teams performance, operational goals, and customer journey so that you meet yours customers’ liquid expectations.
Multichannel Support
Number of Dedicated Agents
Languages Options
Coverage
Support Specialties
L1/L2/L3
Pre-Sales
Demo Room
Cross/Upselling
Human Augmented AI
CX Resources
Talent Recruitment Team
CS Strategist
QA Team
Trainers
Backup
Training
Training Path
Custom Content
Workforce Management
Scheduling
RTA
Forecasting
Capacity planning
Advanced CX Analytics
Selected ZVT plan
StartUp
Multichannel Support
Number of Dedicated Agents
1+
Languages Options
15+
Coverage
16x5
Support Specialties
L1/L2/L3
Pre-Sales
Demo Room
Cross/Upselling
Human Augmented AI
CX Resources
Talent Recruitment Team
Shared
CS Strategist
Shared
QA Team
Shared
Trainers
Shared
Backup
Add-On
Training
Training Path
Custom Content
Add-On
Workforce Management
Scheduling
RTA
Forecasting
Capacity planning
Advanced CX Analytics
Selected ZVT plan
ScaleUp
Multichannel Support
Number of Dedicated Agents
5+
Languages Options
15+
Coverage
24x7
Support Specialties
L1/L2/L3
Pre-Sales
Demo Room
Cross/Upselling
Human Augmented AI
CX Resources
Talent Recruitment Team
Shared
CS Strategist
Shared
QA Team
Shared
Trainers
Shared
Backup
Training
Training Path
Custom Content
Add-On
Workforce Management
Scheduling
RTA
Add-on
Forecasting
Add-on
Capacity planning
Add-on
Advanced CX Analytics
Selected ZVT plan
Venture
Multichannel Support
Number of Dedicated Agents
20+
Languages Options
15+
Coverage
24x7
Support Specialties
L1/L2/L3
Pre-Sales
Demo Room
Cross/Upselling
Human Augmented AI
CX Resources
Talent Recruitment Team
Shared
CS Strategist
Shared or Dedicated Add-on
QA Team
Shared or Dedicated Add-on
Trainers
Shared or Dedicated Add-on
Backup
Training
Training Path
Custom Content
Add-On
Workforce Management
Scheduling
RTA
Add-on
Forecasting
Add-on
Capacity planning
Add-on
Advanced CX Analytics
Selected ZVT plan
Enterprise
Multichannel Support
Number of Dedicated Agents
50+
Languages Options
15+
Coverage
24x7
Support Specialties
L1/L2/L3
Pre-Sales
Demo Room
Cross/Upselling
Human Augmented AI
CX Resources
Talent Recruitment Team
Dedicated
CS Strategist
Dedicated
QA Team
Dedicated
Trainers
Dedicated
Backup
Training
Training Path
Custom Content
Add-On
Workforce Management
Scheduling
RTA
Forecasting
Capacity planning
Advanced CX Analytics
Selected ZVT plan