Customer Support and AI Simplified

Explore our hybrid – Managed Services + AI – customer support outsourcing solution that transforms customers into admirers of your service and brand.

MEET AI ZWINGMAN!

AI ZWingman leverages generative AI technology to automate training, provide expert assistance to agents, and deliver insightful analytics on your support operation, ensuring your team is always equipped to deliver transformational customer experiences.

AI Assistance for Agents
AI Technology to Automate Training
AI Assisted Support for TCX Coaching
AI Integration with your Operational Dashboards

ZAHOREE IS THE HOLISTIC CX EXPERIENCE AND FULLY-MANAGED SOLUTION THAT OFFLOADS YOU OF DAY-TO-DAY SUPPORT WORKLOAD

WE HAVE THE TECHNOLOGY AND THE TEAM EXPERTISE

L1/L2 Customer Support

L1/L2 Customer Service

Pre-sales support

Cross-selling/up-selling

ai-human augmentation

ai annotation / classification

Demo Rooms

iot / smart tech lab

AI ZWingman™

Our customer support experts will not only surpass your CSAT Score expectations but transform support into transformational customer experiences.

The Communication with our Zahoree team is always clear, precise and to the point. The help is adequate and the metrics are always improving!!

Adriana Cubero,

Country Manager - Earnup

Zahoree greatly values the IoT space, and they have the experience to support it. Highly recommended.

Andrew Vayo,

Head of Customer Relations - Lighthouse

Zahoree's management and support team have been so understanding and flexible in our ever changing environment. This positivity is infectious and can be seen in our customer satisfaction.

Kyle Richard,

Manager of Customer Support - Nauto

Infinitus is truly fortunate to have a team like Zahoree that consistently goes above and beyond, contributing significantly to navigating challenging situations and completing tasks successfully. Your collective efforts shape our team, and it's essential to recognize the profound impact you've had.

Dianne Abbas,

Supervisor for Learning and Development - Infinitus

Trusted Healthcare AI partner, Zahoree's management team and staff are responsive partners who can always be trusted to work quickly and closely with us as our needs evolve.

JB,

Business Operations Leader - Infinitus

We’ve been using Zahoree for several years now. We initially began as a small team back when we were a start up and have since scaled to a large support team across two Zahoree call centers. They are the perfect fit whether you are a startup company or a high call volume support center.

Richard Luna,

Director for Customer Success - August

ENHANCE YOUR CUSTOMER SUPPORT OPERATIONS

SMART SCALABILITY

Addressing the challenges of growth

TRANSFORMATIONAL CX

A science-based approach to co-create experiences with your customers

REVENUE ENGINE

Converting support into a net positive revenue center

CX OPTIMIZATION AND AI AUTOMATION

Advanced CX Analytics and AI Capabilities

CXaaS For Your Business

Zahoree Virtual Teams offers cutting-edge customer experience solutions, revolutionizing the sourcing, training, management, optimization, and automation of dedicated and shared customer-facing and back-end support teams.

Customer experience as a service
Support solution quoting and optimization
Phone and chat assistance by our CX Strategist
Optimized CX expert selection and recruitment
CX training and gamification of career path
Operational performance dashboard
CX analytics dashboard
CX actionable insights

Global CX Talent

Our CX experts are trained to support the best technology products and new economy brands, ensuring customer satisfaction across the entire customer journey.

We focus on recruiting and selecting customer support and CX experts, as well as support teams in other specific human-augmented activities, such as ML annotation and human intelligence tasks that drive or augment AI-driven solutions.

What Our Clients Say