Our fully-managed CX solutions are enabled by Zahoree Virtual Teams, our proprietary platform, which provides an automated, efficient, and affordable way to put together and operate your support teams, so you gain peace of mind and stay focused on growth.
ZAHOREE VIRTUAL TEAMS PLATFORM
Zahoree Virtual Teams Platform helps you discover valuable insights into your CX teams performance, operational goals, and customer journey so that you meet yours customers’ liquid expectations.
Team Creation
New Team Assessment and sizing
New Team Creation
CX Opportunity Creation
Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching
Team Training (CX Academy)
Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content
Data Integration
Support Platforms
Ops Management
KPI Selection
General Dashboard View
Team Stats View
QA Evaluations
CX Insight Discovery
Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence
AI ZWingman™
For Training
For CX Expert Assistance
For CX Insights
Basic CX
Team Creation
New Team Assessment and sizing
New Team Creation
CX Opportunity Creation
Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching
Team Training (CX Academy)
Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content
Data Integration
Support Platforms
Basic
Ops Management
KPI Selection
Standard
General Dashboard View
Standard
Team Stats View
QA Evaluations
CX Insight Discovery
Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence
AI ZWingman™
For Training
For CX Expert Assistance
For CX Insights
OPS Suite
Team Creation
New Team Assessment and sizing
New Team Creation
CX Opportunity Creation
Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching
Team Training (CX Academy)
Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content
Add-on
Data Integration
Support Platforms
Basic or Automated Add-on
Ops Management
KPI Selection
Full
General Dashboard View
Full
Team Stats View
QA Evaluations
CX Insight Discovery
Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence
AI ZWingman™
For Training
For CX Expert Assistance
For CX Insights
CX Insights Suite
Team Creation
New Team Assessment and sizing
New Team Creation
CX Opportunity Creation
Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching
Team Training (CX Academy)
Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content
Add-on
Data Integration
Support Platforms
Basic or Automated Add-on
Ops Management
KPI Selection
Full
General Dashboard View
Full
Team Stats View
QA Evaluations
CX Insight Discovery
Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence
AI ZWingman™
For Training
For CX Expert Assistance
For CX Insights
AI AUTOMATION
Team Creation
New Team Assessment and sizing
New Team Creation
CX Opportunity Creation
Job Opportunity Posting
Pool Search and Team Selection
AI Talent Matching
Team Training (CX Academy)
Intro to CS (Soft Skills)
Transformational CX
General Tech Skills
Custom Product Training Content
Add-on
Data Integration
Support Platforms
Basic or Automated Add-on
Ops Management
KPI Selection
Full
General Dashboard View
Full
Team Stats View
QA Evaluations
CX Insight Discovery
Sentiment and Insights View
Case Driver Analysis
Survey/Online Review Analytics
Customer Journey Analytics
QA Intelligence
AI ZWingman™
For Training
For CX Expert Assistance
For CX Insights