Zahoree Virtual Teams

Zahoree Virtual Teams CX Platform

Transform your support operations with our enterprise CX platform, leveraging AI/ML for optimal talent matching and performance insights.

KPI MONITORING

Review all of your support and CX KPIs with dynamic, explorable dashboards

CX EXPERT PERFORMANCE

Powered by machine learning, Zahoree VT delivers predictions and recommendations for smarter decision-making

CX INTELLIGENCE

Team up with CX Strategists to monitor team performance and quality insights at a CX expert level

Discover how Zahoree’s Scoring Model can help you take your support operations to the next level

Discover valuable insights into your customers’ journey, by tapping into surveys, support cases, product reviews, and other sources of customer feedback and behavioral data.

Fully-Managed CX Solution

Fully-Managed CX Solution

Zahoree Virtual Teams is the first comprehensive CX delivery platform offered as a scalable managed service. ZVT revolutionizes the sourcing, training, management, and optimization of dedicated and shared customer-facing and back-end support teams.

CX Global Talent

CX Global Talent

Zahoree CX Virtual Teams is the first comprehensive, user-friendly platform offered as CXaaS that connects CX specialists with opportunities. Reach CX global talent from our ZVT pool to be part of your customer support teams. ZVT will help you select the best fit and manage your virtual CX operation.

CX GLOBAL OPPORTUNITIES

CX GLOBAL OPPORTUNITIES

Zahoree prioritizes having a positive social impact by offering qualified and CX Global Opportunities to people who want to enhance their CX careers and earning potential wherever they are. We are committed of growing our offering of CX Jobs Opportunities across the globe to individuals that are passionate to CX and want to grow with us.

CX Optimization

CX Optimization

Track KPI performance and optimize with our advanced CX Analytics solutions. We use state of the art ML models to generate insights for your teams.

CX Academy

More than 20 online courses to choose from for Zahoree CX Experts in the Zahoree Virtual Teams platform. Each course is divided into sections to ease the learning process. We train our CX specialists from being a novice to becoming a CX experts.

Zahoree’s CX Academy operates over the cloud and is easy to use. It is build to help you reduce the on-boarding and training times.

ONBOARDING
ONLINE TRAINING
TRANSFORMATIONAL CX
CX COURSES
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