We are completely focused on helping you scale your support operations flexibly, affordably, and successfully.
The customer experience outsourcing industry is projected to witness significant growth by 2030. Customer service stands as a cornerstone of an organization’s […]
Welcome to CES 2024! As the world’s leading innovators gathered in Las Vegas, the evolution from Smart Homes to Smart Cities was on […]
When you’re launching a startup, especially if you’re in the exciting tech or online space, one of the last things on your mind […]
Under the new brand, Zahoree now becomes the CX holistic experience San Jose, CA, July 14th, 2023. Infolink-exp, the global technology support […]
NEW YORK, August 16, 2022 Today, Inc. revealed that Infolink-exp is No. 3199 on its annual Inc. 5000 list, the most prestigious ranking […]
When you’re launching a startup, especially if you’re in the exciting tech or online space, one of the last things on your mind […]
How to Determine the Size of your Support Team
You just had a great write-up on Mashable or Techcrunch. You’re company is growing like gangbusters. The products are flying off the shelves.
How Long Should It Take for your Outsourced Support Team to Ramp Up?
As we illustrated in our blog post The Guide to Growing Your IoT Business Through the Customer Journey Support Model, supporting the customer
How to Execute Customer Support Plays for Your IoT Product
Some of the biggest mysteries of the world come in “7s.” The seven wonders of the world. Seven unsolved mysteries that science can’t
7 Criteria for Determining Your IoT Support Budget
To really scale your IoT business, your customer success and support infrastructure and processes are critical. We discussed this at length in our
How IoT Operations Leaders Can Decide Whether to Insource or Outsource Support
According to technology research firm International Data Corporation, the Internet of Things market will reach $1.4 trillion by 2021. IoT will become an
5 Types of Customer Support Services Consumer IoT Companies Should Outsource
