Zahoree Blog

How to Improve E-Commerce Customer Service: Strategies and Best Practices – Part 3.

(Part 3 of 3) Customer support matters in every industry, but it is especially impactful in e-commerce. Companies that offer standout e-commerce customer […]

June 26, 2025 By Zahoree

How to Improve E-Commerce Customer Service: Strategies and Best Practices – Part 2.

(Part 2 of 3) Customer support matters in every industry, but it is especially impactful in e-commerce. Companies that offer standout e-commerce customer […]

May 23, 2025 By Zahoree

How to Improve E-Commerce Customer Service: Strategies and Best Practices – Part 1.

(Part 1 of 3) Customer support matters in every industry, but it is especially impactful in e-commerce. Companies that offer standout e-commerce customer […]

April 29, 2025 By Zahoree

How Can You Start Improving Your CX Today?

Keep reading to learn how Top-Notch Customer Experience helps grow your business and explore actionable strategies to improve it. Here are 10 to […]

October 30, 2024 By Zahoree

Mastering Digital Customer Experience: Strategies, Tools, and Future Trends

Researchers say 85% of shopping journeys now start with an internet search or visit to an online store. That’s made curating a stand-out digital […]

October 14, 2024 By Zahoree

The Customer Experience is Key to Growth and Profitability on the Cloud

Startup Growth Levels

The Cloud business model is probably the biggest breakthrough in computing since the invention of windows-based software. By offering applications and functionality on […]

The Customer Experience is Key to Growth and Profitability on the Cloud

May 14, 2014 By Zahoree

Fix, but delight too: the Customer Experience difference

Customer Experience Solutions

We all know a great customer support experience can be the best thing when it comes to customer retention, hopefully creating product brand

Fix, but delight too: the Customer Experience difference

March 27, 2014 By Zahoree

From Social Support to Social Customer Engagement

Customer Experience Solutions

Customer support through Internet social channels is certainly not something new. It has been around for more than a few years now, with

From Social Support to Social Customer Engagement

March 4, 2014 By Zahoree

Follow through, so simple yet…

Customer Experience Solutions

It is quite common to “throw out there” idealisms on how much customers matter to us, it’s quite easy to say and even

Follow through, so simple yet…

February 20, 2014 By Zahoree

The importance of Proactive Support

Customer Experience Solutions

A recent survey by InContact of more than 2,000 people, to see how they felt about proactive support, produced the following findings: 87%

The importance of Proactive Support

February 13, 2014 By Zahoree

saas-cloud vs tradicional products support

How is support of SaaS/Cloud Products Different Than Traditional Products?

Customer Experience Solutions

A question we get a lot is: “What is the difference between support for cloud products vs. traditional software products?” This question always

How is support of SaaS/Cloud Products Different Than Traditional Products?

September 7, 2013 By Zahoree

CX Resources Zahoree Blog

How to Improve E-Commerce Customer Service: Strategies and Best Practices – Part 3.

How to Improve E-Commerce Customer Service: Strategies and Best Practices – Part 2.

How to Improve E-Commerce Customer Service: Strategies and Best Practices – Part 1.

How Can You Start Improving Your CX Today?

Mastering Digital Customer Experience: Strategies, Tools, and Future Trends

Browse CX Resources

The Customer Experience is Key to Growth and Profitability on the Cloud

Fix, but delight too: the Customer Experience difference

Follow through, so simple yet…

The importance of Proactive Support

How is support of SaaS/Cloud Products Different Than Traditional Products?