Read our latest blog posts covering the latest Customer Experience, Tech, and Digital trends. We are completely focused on helping you scale your support operations flexibly, affordably, and successfully.
In 2026, if your dashboard still looks the way it did five years ago, you’re not measuring the customer support KPIs that matter. […]
Juggling multiple business activities while continually providing excellent customer support can be tough, especially if you have a lean team. A Customer Experience […]
Learn about customer support outsourcing in detail and explore how companies are harnessing AI to transform nearshore outsourcing. We’ll also discuss how you […]
Maximizing customer care AI benefits requires a thoughtful approach that strikes the right balance between artificial intelligence’s efficiency and human empathy to deliver […]
(Part 3 of 3) Customer support matters in every industry, but it is especially impactful in e-commerce. Companies that offer standout e-commerce customer […]
When you’re launching a startup, especially if you’re in the exciting tech or online space, one of the last things on your mind […]
How to Determine the Size of your Support Team
Under the new brand, Zahoree now becomes the CX holistic experience San Jose, CA, July 14th, 2023. Infolink-exp, the global technology support
Infolink-exp announces name change to Zahoree
NEW YORK, August 16, 2022 Today, Inc. revealed that Infolink-exp is No. 3199 on its annual Inc. 5000 list, the most prestigious ranking
NEW YORK, August 17, 2021 Inc. magazine just revealed that Infolink-exp Technology Solutions is No. 2311 on its annual Inc. 5000 list, the
For the second year in a row, Infolink-exp appears on the Inc. 5000
For the technology industry it was that time of year again! CES 2021 was here, but this time around the well-known conference organized
Three Tech Industry Takeaways from CES 2021
NEW YORK (PRWEB) AUGUST 14, 2020 Inc. magazine revealed that INFOLINK TECHNOLOGY SOLUTIONS is No. 490 on its annual Inc. 5000 list, the
DESIGNED FOR: CONSUMER IOT AND SMART TECH COMPANIES Did You Miss Our Webinar? Watch It Here! The Emergence of The Transformation Economy
Webinar “The Emergence of the Transformation Economy”
Infolink-exp was feature on ‘INVEST IN SPAIN’ by ICEX, the Spanish Institute for Foreign Trade. Read the full article here: www.investinspain.org Infolink-EXP
Infolink-exp establishes its European office in Málaga
Infolink-exp, a leader in global technology support services, announced the opening of its European office today. SAN JOSE, CA, November 4, 2019.
Infolink-exp expands its global presence with a new support operations center in Málaga, Spain.
Optimize your customers’ experience with Zahoree™ Analytics. SAN JOSE, CA, September 10, 2019. – Infolink-exp, a leader in global technology support services, announced
Customers speak the truth and now the data is in your hands
The IoT Smart Home market is forecasted to reach $1.2 trillion by 2022, in part thanks to the growing and highly fragmented market.
5 Ways IoT Manufacturers Can Upgrade their Customer’s Shopping Experience
At Infolink-exp, we’re passionate about customer success. With every customer experience that we provide to users of IoT devices at home, in the
For as long as I can remember –I’m 26 years old- I have always been surrounded by technology. Of course, this has become
My Recent IoT Setup Experience
What Las Vegas hotel would you rather stay at? The Venetian or the Rio? Most people would say the Venetian. But business book
Smart tech best practices: why marketing and support need to be joined at the hip
Does your support operation have a scaling challenge? Are response times getting slow? Are customers complaining that their requests aren’t being answered adequately?
Alert Signals That You Have a Scaling Challenge
