Does Using AI Benefit Your Company’s Customer Service?
Maximizing customer care AI benefits requires a thoughtful approach that strikes the right balance between artificial intelligence’s efficiency and human empathy to deliver […]
Read our latest blog posts covering the latest Customer Experience, Tech, and Digital trends. We are completely focused on helping you scale your support operations flexibly, affordably, and successfully.
Maximizing customer care AI benefits requires a thoughtful approach that strikes the right balance between artificial intelligence’s efficiency and human empathy to deliver […]
(Part 3 of 3) Customer support matters in every industry, but it is especially impactful in e-commerce. Companies that offer standout e-commerce customer […]
(Part 2 of 3) Customer support matters in every industry, but it is especially impactful in e-commerce. Companies that offer standout e-commerce customer […]
(Part 1 of 3) Customer support matters in every industry, but it is especially impactful in e-commerce. Companies that offer standout e-commerce customer […]
Keep reading to learn how Top-Notch Customer Experience helps grow your business and explore actionable strategies to improve it. Here are 10 to […]
NEW YORK, August 17, 2021 Inc. magazine just revealed that Infolink-exp Technology Solutions is No. 2311 on its annual Inc. 5000 list, the […]
For the second year in a row, Infolink-exp appears on the Inc. 5000
For the technology industry it was that time of year again! CES 2021 was here, but this time around the well-known conference organized
Three Tech Industry Takeaways from CES 2021
NEW YORK (PRWEB) AUGUST 14, 2020 Inc. magazine revealed that INFOLINK TECHNOLOGY SOLUTIONS is No. 490 on its annual Inc. 5000 list, the
DESIGNED FOR: CONSUMER IOT AND SMART TECH COMPANIES Did You Miss Our Webinar? Watch It Here! The Emergence of The Transformation Economy
Webinar “The Emergence of the Transformation Economy”
Infolink-exp was feature on ‘INVEST IN SPAIN’ by ICEX, the Spanish Institute for Foreign Trade. Read the full article here: www.investinspain.org Infolink-EXP
Infolink-exp establishes its European office in Málaga
Infolink-exp, a leader in global technology support services, announced the opening of its European office today. SAN JOSE, CA, November 4, 2019.
Infolink-exp expands its global presence with a new support operations center in Málaga, Spain.
Optimize your customers’ experience with Zahoree™ Analytics. SAN JOSE, CA, September 10, 2019. – Infolink-exp, a leader in global technology support services, announced
Customers speak the truth and now the data is in your hands
The IoT Smart Home market is forecasted to reach $1.2 trillion by 2022, in part thanks to the growing and highly fragmented market.
5 Ways IoT Manufacturers Can Upgrade their Customer’s Shopping Experience
At Infolink-exp, we’re passionate about customer success. With every customer experience that we provide to users of IoT devices at home, in the
For as long as I can remember –I’m 26 years old- I have always been surrounded by technology. Of course, this has become
My Recent IoT Setup Experience
What Las Vegas hotel would you rather stay at? The Venetian or the Rio? Most people would say the Venetian. But business book
Smart tech best practices: why marketing and support need to be joined at the hip
Does your support operation have a scaling challenge? Are response times getting slow? Are customers complaining that their requests aren’t being answered adequately?
Alert Signals That You Have a Scaling Challenge
The Internet-of-Things revolution is on! Every day new consumer IoT products make it to the marketplace, to make our homes smart, automate some
How to Optimize the IoT Customer Journey With Data
Customer support provides a surprising benefit that can help product management, marketing, customer success, and your company’s overall growth. What is that benefit?
How Customer Support Can Spur Customer Discovery
Intuitively we know that effectively onboarding a new customer is an important part of the overall experience. As consumers, we have come to
The Value of an Amazing Onboarding Experience